Commercial Director of Ocean Freight

Position Overview:

This role is designed to oversee regional operations across multiple geographies focusing on management, growth, leadership, and talent development.

Key Responsibilities:

Current Client Management:
Foster and strengthen relationships with senior management of existing clients.
Maintain close collaboration with the account’s corporate operational leadership.
Actively seek and implement new business opportunities to expand existing accounts.
Align with global leadership to enhance customer satisfaction and partnership.
Coordinate customer transitions to new operational and IT strategies for global optimization and automation.
Business Development:
Focus on acquiring new business in line with strategic goals.
Regularly review and refine the pipeline list to ensure targeted efforts.
Establish a prioritized list of potential accounts, including global, regional, and country-specific targets identified by the sales network.
Financial Oversight:
Develop and present detailed business cases, including assumptions, structure, costs, and timelines, to senior management.
System Expertise:
Gain proficiency in presenting and discussing the company’s IT tools and systems.
Team Engagement:
Mentor and support the team to ensure optimized workflows and adherence to standard operating procedures.
Strategic Planning:
Develop a region-specific pipeline to support rapid growth.
Maintain and enhance the sales network pipeline, ensuring the team supports new business development.
Role

Description:

Implement the business development strategy.
Execute the strategic plan for existing and new customers.
Establish and maintain key performance indicators (KPIs), recommending process improvements.
Meet with customers to develop relationships and identify new business opportunities.
Maintain professional knowledge through training and seminars.
Identify gaps in procedures, systems, and tools.

Job Requirements:

Strong knowledge of ocean freight and warehouse operations.
Experience in freight services.
Established relationships with a customer network.
Experience serving global clients.
Ability to leverage company implementation strategies.

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