PT Optical Sales Associate

Shopko Optical is seeking a Part‑time Optical Sales Associate in Round Lake Beach, IL. This role provides on‑the‑job training and certification opportunities, and offers a rewarding career helping improve the sight and lives of our patients.

• Provide excellent customer and patient service according to company and Optical Center standards.
• Analyze patient eyewear needs and recommend specific lenses, lens coatings, and frames.
• Assist patients in selecting frames based on style, color, facial measurements, and optical prescriptions.
• Order and dispense eyewear accurately and professionally.
• Assist patients with proper frame repairs, adjustments, and contact lens care.
• Assist the Optometrist with case histories and screenings.
• Maintain a complete knowledge of third‑party plans and claims.
• Explain promotions and special lens offerings to patients and customers.
• Balance accounts and prepare work orders containing specific instructions for the Optical Lab.
• Process medical billing information and ensure proper merchandising of frame inventory.

• High School Graduate or equivalent.
• Maintain license as required by state.
• To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules.
• Previous experience in an office and/or optical dispensing is preferred.
• Able to handle multiple customer interactions/phone calls simultaneously.
• Able to work with patient eyewear needs including analyzing prescriptions, repairs, adjustments, and lifestyle dispensing.

• Effective communication at all levels through written and two‑way verbal communication.
• Read and write at a high school graduate level.
• Sit or stand for extended periods of time.
• Operate various office equipment (computer, telephone, fax machine, copier).
• Lift 10 to 20 pounds.
• See (near, distance, color, and depth perception).
• Manual and finger dexterity, hand/arm steadiness, and good eye/hand coordination.
• Operate a cash register, optical equipment, and tools.
• Work normal and/or extended (evenings, nights, weekends) office hours to meet deadlines.
• Travel independently to support company objectives and personal development.

• Competitive wages & sales incentives.
• Volunteer pay.
• Sick pay:
  Eligible teammates accrue sick leave per state law.
• 401(k) with match and vested at 100%.
• Employee Assistance Program.
• On‑the‑job training & certification.
• Teammate recognition program.
• Teammate discounts on eyewear and contact lenses.