Veterinary Client Service Representative

Heart of Texas is hiring a part-time Veterinary Client Service Representative

The Client Care Coordinator's role in our practice is to promote a friendly and professional environment where emphasis is placed on quality medical care, client service & education, and teamwork.

• Is friendly and able to demonstrate empathy with clients
• Able to remain calm and compassionate while carrying on a multitude of other tasks
• Works well on a team
• Has exceptional customer service skills
• Previous experience with patient scheduling preferred
• Previous veterinary experience preferred
• Bilingual abilities a plus
• Weekends and holidays may be required

• Greet patients in a prompt and friendly manner
• Checking in patients in a timely fashion
• Schedule appointments
• Receive all incoming calls with a calm, pleasant, professional demeanor
• Maintain cleanliness and professional appearance of waiting room and reception area
• Payment processing and cash handling, and account balancing
• Accurately update client files and document communications

Compensation negotiable based on credentials and experience, with the hourly pay rate starting at $17-19/hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, and experience. Weekends and holidays may be required, as we are a 24/7 hospital. These hours are shared amongst our team and have a generous pay differential.

We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including 401k, continuing education opportunities, generous pet discounts, and more!