Banquets Setup Supervisor

Overview

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple:
Lead with Love
. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Banquet Setup Supervisor

Kalahari Resorts & Conventions is seeking a Banquets Setup Supervisor
. In this role, you will be responsible for ensuring the proper setup before and clean up after all scheduled functions in a timely and efficient manner.

As part of our leadership team, you’ll embody our Promise to Lead with Love
—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure event spaces are flawlessly arranged, creating a welcoming and professional environment that enhances the guest experience. Your leadership will support associates by providing clear direction and maintaining high standards, fostering a smooth and efficient workflow.

• Ensure proper setup and functionality of meeting rooms, including breaks, audio/visual and other equipment, per banquet event order (BEO).
• Direct and ensure the proper setup, handling, usage and storage of all banquet equipment and supplies.
• Supervise the work of staff by delegating assignments and checking the quality of completed work.
• Greet and maintain warm, hospitable guest relations in all guest contact.

• Must have at least 1 year of banquet and/or setup experience in a supervisory capacity.
• Prior experience as a server, captain, and set-up houseperson is required.
• Have a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort are helpful.
• Must be able to read, write and fluently speak English. Bilingual skills are helpful.

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

At Kalahari, we believe the best leaders Lead with Love
—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.