Veterinary Receptionist

About Animal Dermatology Group (ADG)

ADG is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. With over 40 locations nationwide and 80+ doctors, ADG leads in clinical practice, research, and education. The company also supports general practice veterinarians and participates in drug/product development and clinical trials. ADG hosts the largest dermatology residency program approved by the American College of Veterinary Dermatology.

We are looking for an energetic, positive, and upbeat individual who takes initiative, commits to clinic needs, is punctual, is willing to teach others, embraces diversity, adapts to change, is accountable, sees the big picture, and maintains a professional appearance and attitude.

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients, and maintain a professional appearance and attitude

• Excellent client service skills
• Experience handling high call volume on a daily basis
• Computer skills preferred
• Excellent communication skills
• Team-oriented work style
• Organized and detail oriented with the ability to take direction and handle money accurately and honestly
• Sound decision-making skills and ability to multitask in a stressful environment

• Client service
• Answer high volume phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

• 1 year of veterinary experience or 1 year of customer service experience required
• High school diploma or equivalent required
• Experience working in the public sector (e.g., restaurant, retail or service business)
• Experience in a veterinary hospital or doctor’s office is a plus
• Dependable attendance required
• Must be able to lift 40 pounds
• Must be able to walk, bend, squat, stand or reach constantly during a minimum 8‑hour day

• No weekends or nights
• Paid vacation (full‑time employees only)
• Paid holidays (full‑time employees only)
• Competitive wages
• Monthly bonuses based on clinic dietary sales (full‑time employees only)
• Medical, dental, vision, dependent care FSA, and short‑term disability benefit options (full‑time employees only)
• Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
• 401K with employer match
• Continuing education opportunities
• Uniforms
• Discounts on services and medications for employee pets
• Some traveling may be required

For more information about Animal Dermatology Clinic, please visit