Retail Food Service Manager

Job Description

Aramark Healthcare+ is seeking candidates for a Retail Food Service Manager position to oversee retail dining operations at Baylor Scott & White Round Rock Medical Center located in Round Rock, TX. This management position is responsible for developing and executing dining solutions to meet customer needs and tastes while overseeing dining operations where customers order prepared food from a menu.

• Manage Front of House (cafeteria, food court, quick service) dining operations
• Develop and implement retail services plan to improve service, quality and profitability of service areas
• Maintain effective working relationships with other departments to provide a unified retail experience for customers
• Manage marketing, merchandising and cash handling procedures
• Ensure that requirements for appropriate sanitation and safety levels in respective areas are met
• Maintain effective client and customer rapport for mutually beneficial business relationships
• Drive customer service and track and respond to survey results
• Directly supervise two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
• Assist in location forecast and accounting; track sales trends and drive sales
• Implement specials and LTOs and coordinate pop up restaurants, Fooda, etc
• Manage catering including utilizing Cater Trax, coordinating with client, menu planning, staffing and set up

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

• Bachelor's degree or equivalent experience
• 1+ years of Retail Food Service Management experience required
• Experience with marketing, merchandising required
• Strong customer service and computer skills required

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.