Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our team. Compensation ranges from $18.50 to $26.48 per hour. This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. A minimum of 1 year retail management experience is required. Our retail sales associates can earn up to 8% on transactions, which could average an additional $5.92 per hour on top of the hourly rate.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Access to withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above hourly base rate.
• Vacation: one week after six months of active, full-time service; additional week after one year; two weeks on each anniversary thereafter (adjusted for state/local requirements). 120 hours after five years.
• Sick/Personal: 8 hours after six months, 16 hours each anniversary thereafter (adjusted for state/local requirements). 24 hours after five years.
• Employee discounts from day one of active employment.
• Tuition Reimbursement with First Cash Education up to $2,000 per year for full-time employees meeting program requirements.
• Access to over 10,000 discounts through First Cash Perks.
• Auto-enrollment in the First Cash 401k after six months of employment.
• Access to First Cash Pet Insurance program.

Position Summary

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. The trainee is accountable for day-to-day store operations and promoting a positive/productive environment. You will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations/satisfaction. This position sets the tone for a customer-centric environment.

You will analyze store financial statements, participate in asset protection, promote the business, and target new customer acquisitions. Employees will work with a variety of jewelry, general merchandise, tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage plus commission based on productivity and a bonus based on store performance. Actual pay depends on location, qualifications, and experience.

Responsibilities of a Store Management Trainee

(This is a representative list of general duties and not all-inclusive; other duties may be assigned as needed.)

• Facilitate a customer-centric environment by engaging customers and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, manage cash drawers, merchandise, and protect assets according to procedures.
• Ensure asset protection through inventory control and loan documentation.
• Administer store processes including inventory, loan management, merchandising, store systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Stay up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be able to perform tasks for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting, in compliance with laws.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers exterior to the building or…