Desjardins Client Advisor

Position: Desjardins Client Experience Advisor
Enhance member satisfaction by becoming a Client Experience Advisor s full-time role focuses on financial empowerment and personalized service for every client.

As a member and client experience advisory agent, you will ensure clients feel valued and supported. You'll listen to their needs, promote Desjardins’ products, and provide advice on banking transactions. Your dedication to cooperative values and digital solutions makes a real difference in their banking experience.

Key Responsibilities:

• Support clients in using financial technology tools

• Maintain business relationships through effective service delivery

• Assist in addressing fraud or irregularities for clients

• Stay updated on industry standards and products

• Ensure adherence to compliance and risk management rules

Requirements:

• High school diploma in a related field

• Minimum of two years relevant experience

• Knowledge of French is required

• Strong customer focus and communication skills

• Adaptability and tech-savviness

Become a proud ambassador for Desjardins, ensuring every client's needs are met with exceptional service.