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Tenzai Platform Senior Support Specialist
Job in
Rouyn-Noranda, Province de Québec, Canada
Listed on 2026-06-20
Listing for:
Bilinguallink
Full Time
position Listed on 2026-06-20
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
In this contract role, you will oversee the Tenzai platform's day-to-day operations, ensuring optimal performance and stability. You'll work closely with cybersecurity and engineering teams to troubleshoot incidents and enhance platform reliability through comprehensive maintenance and documentation practices. Candidates should have a strong background in IT Operations and production support.
Key Responsibilities:
• Ensure daily stability and operational support for Tenzai
• Monitor and analyze performance metrics regularly
• Resolve production-related issues quickly and effectively
• Conduct routine maintenance and update tasks
• Maintain platform configuration and documentation
Requirements:
• Expertise in Tenzai operational support
• Experience in IT Operations or Security Engineering
• Proven track record of troubleshooting capabilities
• Proficiency in operational documentation practices
• Commitment to security and compliance standards
Contribute to the success and reliability of the Tenzai platform in a dynamic environment with our client.
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Position Requirements
10+ Years
work experience
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