Walmart Customer Service Associate

Join Walmart Canada as a Customer Service Desk Associate and enhance your retail capabilities. Focus on providing excellent service, handling returns, and maintaining proper procedures at our Rouyn-Noranda store.

This position allows you to represent Walmart's values while assisting customers with inquiries, refunds, and merchandise exchanges. Ideal for those keen on developing a customer service career, you will also support the accuracy of transactions and inventory management.

Key Responsibilities:

• Ensure compliance with Refund Automation procedures

• Complete defective slips and record keeping

• Guide customers through refunds and exchanges

• Escalate damaged merchandise to Claims

• Verify returns against refund documentation

Requirements:

• Minimum age of 16 years

• Effective communication and people skills

• Detail-oriented approach to merchandise handling

• Engagement in a customer-centric environment

• Adherence to Walmart’s operational policies

Enhance your customer service experience with a dynamic team at Walmart Canada in Rouyn-Noranda.
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