Receptionist, Administrative​/Clerical

Receptionist – H&R Block

Join to apply for the Receptionist role at H&R Block. At H&R Block we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We also believe in a high‑performing, connected culture where everyone feels like they belong.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We also believe in a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best here. You will get to see the impact of your work firsthand as you inspire clients to make confident, informed decisions about their lives, careers, and money. You will build client relationships that grow stronger each year.

• Answer phones and greet clients in a personalised, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Ensure all client needs have been met both in person, over the phone or virtually.
• Maintain office cleanliness and organisation of resources with team members.
• Other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organisational and time‑management skills.
• Computer proficiency with Microsoft Office.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (optional).

• Employee Assistance Programme with Health Advocate.
• Wellbeing programme, Better You to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits: medical coverage, 401(k) retirement savings plan, Employee Stock Purchase Plan.

At H&R Block we remain committed to building a Connected Culture—one in which trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognised worldwide and surrounded by colleagues who support growth and collaboration.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, H&R Block is the place for you.

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