Shift Supervisor Trainee

Join to apply for the Shift Supervisor Trainee role at CVS Health
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The Shift Supervisor Trainee role is an entry-level, short‑term position that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The Trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information to and from store management and crews
• Assist customers with questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, and to work overtime as needed.

• Experience in retail

High School Diploma or Equivalent Preferred but Not Required.

40

Full time

$16.00 - $24.00

• Affordable medical plan options and a 401(k) plan (including company matching)
• No‑cost wellness programs, counseling and financial coaching
• Paid time off, flexible work schedules, family leave, dependent care resources and tuition assistance (subject to eligibility)

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and belongs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.