Sr. Customer Engagement Manager

RELOCATION ASSISTANCE:
No relocation assistance available CLEARANCE REQUIRED FOR START:
Yes

CLEARANCE TYPE:
Top Secret TRAVEL:
Yes, 50% of the Time Description At  Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon.

We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Defense Systems is seeking a Sr. Customer Engagement Manager
3. This position will be located in Roy, UT or in Vandenberg AFB, CA and will support the Sentinel (GBSD) Ground Base Strategic Deterrent program.

The Sr. Customer Engagement Manager 3 will serve as a primary bridge between Northrop Grumman’s senior leadership and its Department of Defense (DoW) customers, ensuring that all government relations and customer engagement activities are meticulously planned, coordinated, and executed. Reporting to the Division Government Relations Director, this manager will work across a wide network of internal stakeholders—including the Division and Sector Executive Leadership Teams, Government & Community Relations, Legislative Affairs, Facilities, Security, Communications, and program leads—to provide seamless, high visibility support for senior level meetings, briefings, distinguished visitor tours, and Sentinel program events.

What You’ll Get To Do:

Act as the central conduit for all tiers of DoW customer interaction, driving clear, timely communication and alignment of objectives across functional areas

Direct, plan, and execute customer and distinguished visitor visits, symposia, conferences, ribbon cuttings, site tours, and Sentinel demonstrations in Utah, Vandenberg Space Force Base, California, Sentinel deployment sites in Montana, North Dakota, Wyoming, Nebraska, and Colorado, and other locations as needed. This also involves delivering mission briefings and orientations to key stakeholders.

Coordinate with Site Activation Task Forces, Combined Test Force, the Sentinel System Program Office, and other cross divisional leads to de conflict activities and align schedules

Lead initiatives that streamline engagement management, budgeting, and reporting, helping to enhance the efficiency of high visibility meetings and events?

Mentor cross functional project teams; oversee junior managers and coordinators

Develop inputs to and manage annual budgets for engagement activities and demonstration facilities

Perform occasional travel to Roy and Promontory, UT, and Vandenberg SFB, CA, and other key customer sites to support/lead engagements, to include the missile wings (FE Warren AFB, Minot AFB & Malmstrom AFB)
As a full-time employee of Northrop Grumman, you are eligible for our robust benefits package including:
• Medical, Dental & Vision coverage
• 401k• Educational Assistance
• Life Insurance
• Employee Assistance Programs & Work/Life Solutions
• Paid Time Off
• Health & Wellness Resources
• Employee Discounts This position’s standard work schedule is a 9/80. The 9/80 schedule allows employees who work a nine-hour day Monday through Thursday to take every other Friday off.

Basic Qualifications Bachelor’s degree and 8 years of related experience;
Master’s…