Compliance & Enforcement Officer

Anti‑Social Behaviour Officer

Contract: Temporary on‑going contract - Minimum 3 months

Working style: Hybrid working - combination of home, office and patch based working

Hours: Full-Time (37 hours per week)

Pay: £25.00 per hour - negotiable depending on experience level

We are seeking a motivated and experienced Anti‑Social Behaviour Officer to join a Housing and Community Services team. This is an excellent opportunity for a housing professional with experience of managing anti‑social behaviour cases and working with residents to create safer, stronger communities.

You will manage a varied caseload of ASB complaints, investigate incidents, work closely with residents and partner agencies, and take appropriate enforcement and preventative action to resolve issues effectively.

• Manage a caseload of anti‑social behaviour cases from initial report through to resolution.
• Investigate complaints promptly, gathering evidence through interviews, witness statements, diary sheets, CCTV, and other appropriate methods.
• Assess risk and provide support to victims of anti‑social behaviour.
• Develop and implement action plans to resolve cases using early intervention, mediation, and enforcement where appropriate.
• Prepare legal documentation and work with legal services on injunctions, possession proceedings, and other enforcement action.
• Liaise with police, local authorities, support agencies, environmental health, and other partners to achieve positive outcomes.
• Attend resident meetings, court hearings, and multi‑agency meetings as required.

• Experience managing anti‑social behaviour or tenancy enforcement cases within a housing environment.
• Good knowledge of relevant housing legislation, ASB legislation, and safeguarding responsibilities.
• Excellent investigation, interviewing, and problem‑solving skills.
• Experience preparing legal documentation and supporting court action.
• Strong communication and negotiation skills with the ability to manage challenging situations professionally.