Packing Team Lead

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Founded in 2013 by Dwayne D’Souza, Helios

X was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

We’ve earned the trust of millions of people worldwide through category‑leading products and well‑known brands, including Med Express, Dermatica, Zip Health, Rocket

RX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in‑house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, Helios

X treated more than 1.7 million patients globally and reached £781 m in revenue, representing +337 % year‑on‑year growth and cementing our position as the clear market leader in the UK. That growth translates into real‑world outcomes: our weight‑loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life‑changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest‑growing tech companies, further validation of both our momentum and our ambition.

Where we’re going:

2026 is a step‑change year. Our ambition is to reach £1.6 bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape Helios

X into a truly world‑leading healthcare partner; one that combines scale, speed and clinical rigour to redefine how personalised care is delivered. Joining Helios

X now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.

There’s never been a more exciting time to join Helios

X. Come be a part of making our dream of easier and faster healthcare a reality!

We are looking for an organised and committed Packing Team Lead to join our team at our warehouse in Leamington Spa. This exciting role will play a pivotal part in the continued success of our brands. As a Packing Team Lead, you will be managing a team of Packers on a production line, ensuring volume, speed and accuracy targets are met.

The role involves ensuring the safe handling of Med Express products as well as GLP1 weight loss medication, ice packs (as this is a refrigerated drug) and sharps boxes.

This is a full‑time, permanent role, based at our Leamington Spa warehouse. Shifts will be on 4 days on & 4 days off schedule, between the hours of 9 am‑9 pm.

• Manage staff rota for dispatch and non‑dispatch activities, arranging temporary cover for leave and seasonal peaks in activity.
• Daily stand‑up meetings to celebrate success and relay performance goals.
• Ensure all staff complete training and understand SOPs.
• Communicate clearly with teams to clarify duties and responsibilities.
• Promptly resolve issues and elevate to the Responsible Pharmacist and Site Manager when necessary.
• Train, mentor and inspire both new and existing direct reports.
• Conduct 1‑1 and performance reviews with direct reports.
• Verify and approve invoice details for agencies, locums and contractors and relay staff overtime to HR.

• Ensuring the on‑time dispatch of all packages while maintaining safety and cost control targets.
• Optimising the workspace and current workflow to maximise efficiency.
• Work to ensure compliance with health and safety regulations.
• Coordinate with delivery service providers to optimise collection times and volumes.
• Establish productivity targets for staff and evaluate performance…