Support Staff IV

Autism – Royal Oak, MI Full-Time / Non-Exempt (Hourly) Benefits

• 100% Employer Paid Life Insurance and Long-Term Disability
• Pre-tax Flexible Spending Account
• Medical/Dental/Vision
• 401(k) Match
• Supplemental Insurances
• Vacation/Sick/Holiday Pay
• Referral Bonus Program
• Pet Insurance

The Support Staff Level IV is responsible for answering phones, appointment scheduling, daily data entry, collection of payments, documentation and training tracking, ordering supplies and other duties as assigned.

• Complete daily service scheduling and manage absence phone line
• Enter daily service data and upload documentation in the electronic health record
• Answer phones and manage site front desk for check-in/check-out
• Oversee case file documentation contractor and staff training compliance
• Order supplies
• Participate in required trainings
• Assist other program sites as assigned
• Perform other duties as assigned

• Ability to develop and maintain data tracking systems (e.g. Excel spreadsheets)
• Good writing skills, including the ability to draft letters and other correspondence
• Ability to generate timely and accurate billing for program services rendered
• Excellent computer skills, including but not limited to Word, Outlook, and Excel
• Ability to manage multiple tasks
• Experience with an Autism Program preferred

• High school diploma or GED required
• Valid Michigan Driver’s License or State

• Generally working in an office environment with a cubicle or reception area workstation
• Ability to travel and attend meetings at various locations may be required
• Some non-traditional hours such as evenings may be required

• Passion
• Service
• Celebration!

Join our growing team, committed to service excellence!

Since 1924, Judson Center has been a leader in human services. We have locations in five counties, Wayne, Washtenaw, Oakland, Macomb and Genesee, providing compassionate and comprehensive services to thousands of children, adults, and families annually.

No phone calls please. Judson Center is an Equal Opportunity Employer