Municipal Clerk - III

The Municipal Clerk classification includes positions assigned to various departments/locations in the City of Royal Oak to perform a wide variety of clerical, administrative, financial, and public service duties. Work involves record-keeping, data entry, customer service, document processing, and the use of modern office software and equipment. Positions vary in complexity and level of responsibility based on classification grade.

Includes positions which require the performance of routine clerical and administrative work under close supervision. Assignments typically involve data entry, filing, public contact, and basic office functions. Supervision is received from a department or division head, or other higher-level employee.

Includes positions which require the performance of more complex clerical and administrative duties with increasing independence and responsibility. Positions may involve oversight of specific processes, handling of sensitive records, and serving as a primary contact for departmental services. Supervision is received from a department or division head, or other higher-level employee.

Includes positions which require the coordination and performance of advanced administrative work and supervision of other clerical personnel. Work involves overseeing day-to-day office operations, resolving complex issues, and exercising independent judgment based on thorough knowledge of departmental policies and procedures. Supervision is received from a department or division head, or other higher-level employee.

Candidates are required to take a 2 hour written civil service examination, that will test basic skills such as math, grammar, filing and vocabulary. Based on your score, you will receive a ranking, of which the top 10 will be eligible to be interviewed when an immediate vacancy becomes available. For more information regarding civil service examination, please visit our FAQ at RO HR FAQ

This posting is to generate a new active eligibility list of candidates should a position become available within a year. This does not guarantee a position.

A Municipal Clerk I - III may be called upon to do any or all of the following: (These examples do not include all of the tasks which the employee may be expected to perform.)

• Perform a variety of general clerical, administrative, and customer service functions to support departmental operations.
• Operate standard office equipment such as personal computers, printers, calculators, typewriters, fax machines, copiers, scanners, and related technology.
• Input, type, proofread, copy, distribute, and file a variety of materials including records, reports, letters, forms, permits, licenses, vouchers, requisitions, purchase orders, work orders, agendas, certificates, and financial or statistical data.
• Provide assistance to the public in person, over the phone, by email, or by mail; answer questions, explain procedures, assist with forms and applications, and make referrals as appropriate.
• Process transactions such as issuing licenses, permits, certificates, or registrations, check forms for accuracy and completeness.
• Handle incoming and outgoing correspondence; compose routine communications and respond to public or internal inquiries.
• Maintain and update manual and electronic filing, tracking, and recordkeeping systems in accordance with departmental procedures and retention schedules.
• Collect and receipt payments for various fees, taxes, assessments, and other charges; prepare deposit statements and daily cash reports.
• Reconcile accounts, time records, and other data; assist in preparing financial and statistical summaries, entries, and reports.
• Assist in maintaining and processing inventories;…