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Receptionist, Customer Service​/HelpDesk

Job in Royal Oak, Oakland County, Michigan, 48073, USA
Listing for: Western Dental & Orthodontics
Full Time, Seasonal/Temporary position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Front Desk/Receptionist
Job Description & How to Apply Below

Overview

Join to apply for the Receptionist role at Western Dental & Orthodontics
.

As a receptionist you are the face of the practice; this is a fantastic opportunity for the right person. Join a team of quality orientated dental professionals that you will be proud to be affiliated with. Working with Dental Works you will enjoy being a part of one of our brand new beautiful, modern, and fully equipped dental practices.

Benefits For Full Time Team Members

  • Paid Time Off (PTO)
  • Medical and dental insurance
  • Vision coverage
  • 401K plan
  • Highly competitive salaries
  • Outstanding professional training
  • Exceptional growth and career advancement opportunities
  • Tuition reimbursement for certifications
Responsibilities
  • Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
  • Respond to patient questions and or concerns according to company Policies
  • Answering Telephones
  • Scheduling Appointments
  • Maintaining Appointment Book
  • Confirming Appointments
  • Follow up on no shows/cancellation of Appointments
  • Register Patients on sign in sheet
  • Chart Filling
  • Cash Handling
  • Checking voicemail on a daily basis
  • Maintain a clean and friendly waiting area for patients
  • At all times you will perform and undertake such other duties and responsibilities as are requested of you by the Office Manager or the PDM
  • Supports strategic local marketing initiatives that help drive brand awareness and new patient growth
  • All other duties as assigned
Qualifications
  • Some training or experience in using multi-line phones and computers
Details
  • Seniority level:
    Associate
  • Employment type:

    Full-time
  • Job function:
    Administrative
  • Industries:
    Wellness and Fitness Services, Medical Practices, and Hospitals and Health Care
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