General Manager

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We are seeking an experienced, dynamic, and highly motivated General Manager to lead all aspects of our event venue operations. The General Manager will be responsible for overseeing sales, marketing, event planning and execution, food and beverage, facility maintenance, and financial performance. The ideal candidate will have a proven track record of success in managing a high-volume event space, with a specific focus on weddings, corporate gatherings, and Bar/Bat Mitzvahs.

This role requires a strategic leader with exceptional interpersonal skills, a keen eye for detail, and a passion for delivering unparalleled client satisfaction.

• Strategic Leadership & Business Development
• Develop and implement strategic plans to achieve revenue targets and maximize profitability across all event segments (weddings, corporate, Bar/Bat Mitzvahs).
• Identify new business opportunities and market trends to ensure competitive positioning.
• Oversee the development and execution of comprehensive sales and marketing strategies to attract and retain clients.
• Build and maintain strong relationships with vendors, industry partners, and community organizations.

• Operational Excellence
• Manage all day-to-day operations of the venue, ensuring seamless execution of all events.
• Oversee event planning, coordination, and logistics, from initial inquiry to post-event follow-up.
• Ensure the highest standards of service delivery, food and beverage quality, and guest satisfaction.
• Implement and enforce operational policies and procedures to ensure efficiency, safety, and compliance.
• Manage facility maintenance, cleanliness, and overall presentation to uphold the venue's premium image.
• Recruit, train, mentor, and lead a high-performing team of event managers, coordinators, culinary staff, and operational support.
• Foster a positive and collaborative work environment that encourages teamwork, professional growth, and accountability.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Develop and implement training programs to enhance staff skills and knowledge.
• Develop and manage budgets, control costs, and analyze financial performance to achieve profitability goals.
• Monitor revenue streams, expenses, and profitability per event type.
• Implement pricing strategies and contract negotiations to maximize revenue while maintaining competitiveness.
• Prepare and present regular financial reports to ownership/stakeholders.

• Client Relations & Event Customization
• Act as the primary point of contact for key clients, ensuring their needs and expectations are met or exceeded.
• Oversee the customization of event packages and services to cater to diverse client preferences for weddings, corporate events, and Bar/Bat Mitzvahs.
• Address and resolve any client concerns or issues promptly and professionally.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7-10 years of progressive management experience in a high-volume event venue, hotel, or catering operation, with a strong emphasis on weddings, corporate events, and Bar/Bat Mitzvahs.
• Proven track record of achieving revenue targets and driving operational efficiencies.
• Demonstrated leadership skills with the ability to inspire and motivate a diverse team.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong financial acumen and experience with budget management and P&L responsibility.
• Proficiency in event management software, CRM systems, and Microsoft Office Suite.
• Deep understanding of food and beverage operations, including menu development and service standards.
• Flexibility to work evenings, weekends, and holidays as required by event schedules.
• A passion for creating memorable experiences and an unwavering commitment to client satisfaction.

• Mutual Trust
  :
  We promise to trust your experience and judgement in order you to have the freedom to innovate and respond to market demands.
• Clear Vision and Strategic alignment
  :
  We promise to provide a clear understanding of the venue's mission, vision, and long-term goals.
• Support for business growth
  :
  We promise to provide the resources necessary to invest in business development and growth.
• Adequate Resources and Support
  :
  We promise to provide you with a realistic and sufficient budget for you to be successful in staffing, maintenance, marketing, and event production.
• Effective Team Staffing
  :
  We promise you the resources to build, train and retain a competent and motivated staff.
• Technology and Infrastructure
  :
  We promise to provide you modern event software & A/V equipment.
• Sales and Event Team
  :
  We promise to provide you with a Director of Sales to report to you that will be focused and responsible for all sales functions so you can focus on your overall goals.
• Transparency
  :
  We promise you complete access to the founders and a collaborative and connected experience in regards to future plans, challenges…