Pilates Studio Manager - Reforming Foundations Rochester

Studio Manager | Operations, Growth & Client Experience

Lead the Experience. Inspire the Team. Grow the Business.

At Reforming Foundations Pilates & Wellness, we believe Pilates is more than movement—it's about building strength, confidence, connection, and a community where people feel empowered to become their best selves.

We are seeking an energetic, business-minded, and results-driven Studio Manager to lead daily operations, inspire our team, elevate the client experience, and drive continued growth across our studio locations.

This is an exciting opportunity for a natural leader who is passionate about wellness and understands what it takes to build a successful business.

Our ideal candidate combines exceptional people skills with a strong operational and financial mindset. We want someone who takes initiative, leads with confidence, embraces accountability, and knows how to turn opportunities into measurable results.

This isn't just about managing a Pilates studio. It's about taking ownership of its success.

You will be responsible for creating an exceptional studio environment where operations run smoothly, employees feel supported, and clients receive a consistent, premium experience.

• Oversee daily operations across studio locations, maintaining exceptional standards for cleanliness, organization, professionalism, and client service.
• Lead, coach, and manage the client experience team and cleaning staff.
• Coordinate instructor availability, scheduling, time-off requests, and coverage to ensure efficient studio operations.
• Maintain an active leadership presence at each studio, including approximately two days per week at each designated location.
• Oversee equipment maintenance, supplies, inventory, and facility improvement projects.
• Develop and improve operational processes that increase efficiency, accountability, and consistency.
• Identify operational challenges and implement solutions proactively.
• Communicate business opportunities, operational risks, and recommendations to leadership.

You will play a key role in growing the Reforming Foundations community while ensuring the long-term financial success of our studios.

• Develop and execute strategies to increase memberships, recurring revenue, and overall studio profitability.
• Drive new membership sales through introductory offers, consultations, tours, and personalized follow-up.
• Lead initiatives to convert prospective clients and trial participants into long-term members.
• Identify opportunities to increase revenue through membership upgrades, private sessions, workshops, retail sales, and speciality programs.
• Implement promotional campaigns, referral programs, and targeted marketing initiatives.
• Partner with leadership on membership reactivation and win-back campaigns.
• Evaluate class attendance and utilization to maximize studio capacity and revenue opportunities.
• Establish sales goals, monitor results, and coach the client experience team to improve performance.

• Target 10–15% membership growth over a six-month period
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• Maintain a 40–50% introductory offer-to-membership conversion rate
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• Demonstrate consistent month-over-month progress toward revenue and membership goals.
• Identify opportunities to increase revenue per member through additional services and offerings.

We believe an exceptional client experience is the foundation of a thriving Pilates community.

• Create a welcoming, supportive, and engaging atmosphere where every client feels valued.
• Build meaningful relationships with members and foster a strong sense of community.
• Address client inquiries, concerns, and…