Sales Associate - Garden Center

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Seasonal Royal Oak, MI, US

2 days ago Requisition

We are seeking a passionate and knowledgeable Retail Garden Center Sales Associate to join our team. As a Sales Associate, you will assist customers in selecting plants, gardening tools, and supplies, offering expert advice, and ensuring a positive shopping experience. During the Christmas season, you will work in the lighting department, helping customers make their selections for holiday decorating and decor needs.

Your responsibilities will include maintaining a clean and organized sales floor, providing product recommendations, and supporting seasonal sales initiatives.

Customer Service:

• Greet customers as they enter the store and offer assistance with product selection.
• Provide expert advice and recommendations on gardening, plants, soil, fertilizers, and tools. Christmas season- this department supports lighting and outdoor decor and project needs.
• Help customers with product questions and ensure they understand proper care and maintenance.
• Assist customers in finding products, upsell related items, and inform them about sales or promotions.
• Process sales transactions accurately and efficiently using POS systems.
• Maintain knowledge of current inventory and inform customers about availability and stock levels.

Product Knowledge:

• Stay updated on seasonal plant varieties, trends in gardening products, and best practices in plant care.
• Learn and communicate the benefits of eco-friendly products, gardening solutions, and sustainable practices.
• Understand the differences in holiday lighting options and help customers, including contractors, make their selections.
• Ensure that shelves, displays, and gardening areas are stocked, neat, and visually appealing.
• Assist in unloading shipments and stocking new inventory as it arrives.
• Regularly inspect plants and products for quality and ensure they are properly cared for.

Store Maintenance:

• Help maintain the cleanliness and organization of the store, including the exterior and gardening areas.
• Follow all safety guidelines for handling plants, tools, and chemicals.
• Work closely with team members to meet store goals and objectives.
• Assist in setting up seasonal displays and promotions.
• Participate in team meetings and training sessions.

Education & Experience:

• High school diploma or equivalent (preferred).
• Previous experience in retail, gardening, or horticulture is a plus, but not required.
• Strong interest or passion for plants, gardening, or landscaping is preferred.

Skills:

• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Ability to lift and move products, including plants and gardening tools (up to 50 lbs.).

Other Requirements:

• Flexibility to work weekends, holidays, and evenings.
• Knowledge of gardening, plants, and outdoor products is a plus.
• Physical work required, including standing for extended periods, lifting, and bending.
• Generous Employee discount up to 50% off
• Opportunities for growth and advancement within the company.