Service Advisor Motor Trade

Position: Service Advisor Motor Trade Job
Our client is looking for a service advisor for their franchise dealership in Tunbridge Wells.
If you are looking for a new role in a business that looks after their team, rewards exceptional performance and works closely with you to develop your career, this could be the role for you. take a look at the below information and apply.
QUALIFICATIONS
Essential
G.C.S.E. English at Grade C or equivalent
Certified proof of competency in accordance with FSA regulations for selling insurance or willingness to undertake training
Desirable
NVQ/SVQ levels 2 and 3 in Customer Service.
SKILLS REQUIRED
Essential
Able to work efficiently with the public
Able to convey information clearly & succinctly whether verbal or written
Able to establish effective working relationships with varied personnel
Able to work independently demonstrating initiative and pro-activity
Able to demonstrate sensitivity, diplomacy and tact
Able to persuade negotiate and influence others
Flexibility to cover absences of similar role
Basic computer skills
Desirable
Some mechanical knowledge
Word processing/ spreadsheet skills
PERSONAL ATTRIBUTES
Essential
Smart appearance
Excellent telephone manner
Able to maintain confidentiality
Ability to sometimes deal with difficult, impatient or distressed people
Efficient and well organised