Complaints & Customer Care Officer; Hybrid
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Clerical, Bilingual
Town and Country Housing is seeking a Complaints Officer to join the Contracts and Compliance Team. You will manage customer complaints, investigate issues, and provide administrative support across repairs and maintenance. You’ll be the main contact for customers, contractors, and colleagues, ensuring timely responses and accurate records.
You will handle enquiries, contribute to audits, and drive service improvements by analysing feedback and producing clear reports for management.
The Complaints & Customer Care Officer (Hybrid) role at TCH is now open for applications in Tunbridge Wells, England, United Kingdom.
Full responsibilities and requirements are described in the listing above.
Learn more about the Complaints & Customer Care Officer (Hybrid) role in the description above.
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