Senior Microsoft Dynamics Business Functional Consultant

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Infinity Group are an innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award‑winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.

With a robust team of over 170 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Finalist for Microsoft Partner of the Year for Dynamics Business Central.

We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.

Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.

We are committed to the well‑being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.

Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.

This is an exciting role in our rapidly growing Consultancy Practice team, to further increase our skills and capacity to deliver high‑value Dynamics 365 implementation projects to our clients to facilitate their digital transformation, and increase productivity and growth. Consultants lead projects in collaboration with Project Managers, using their skills and experience to help shape the delivery, and deliver a high quality and robust solution, whilst simultaneously supporting junior members of the team with their growth, confidence and experience.

• Deep technical working knowledge of the core Business Central modules as well as common ISVs.
• Demonstrable knowledge of the Business Central product roadmap together with peripheral technologies like Jet reports and Power Platform.
• Broad understanding of software development cycles, release management, data migrations, cut‑over plans and post go‑live support.
• Deep understanding of the industry, preferably with specialization in high‑demand sectors such as technology or finance and professional services.
• Proven ability to lead and manage client engagements, ensuring successful project delivery.
• Strong analytical skills to evaluate business needs, logical thinking and problem solving to propose appropriate solutions.
• Excellent communication skills to foster strong client relationships and collaborate effectively with internal teams.
• Experience mentoring junior consultants and contributing to team development.

• Lead client workshops to capture requirements and create proposed solution designs, in collaboration with a Solutions Architect.
• Help to direct projects so they are delivered on time, within budget, and meet client expectations.
• Perform in-depth analysis of clients’ business processes, workflows, and system requirements. Identify improvement opportunities and propose technology solutions.
• Lead sprint planning and/or structure and prioritise work item backlogs in a logical and de‑risked approach to solution building.
• Facilitate workshops and training sessions for client teams to ensure effective adoption of new processes, technologies, and strategies.
• Build and maintain strong client relationships through regular communication. Understand their business challenges and provide strategic advice.
• Negotiate project deliverables and agreements with customers to ensure projects are financially and technically feasible.
• Author and present detailed reports and findings to stakeholders. This includes technical documentation, project updates, and strategic recommendations.