Optical Consultant

Location: Tunbridge Wells

Optical Consultant – Wells, Somerset

About the Role   Active Force Recruitment  are delighted to be recruiting on behalf of a well-established and highly respected optical retailer for an experienced  Optical Consultant  to join their team in  Wells, Somerset .
This is an excellent opportunity for an experienced optical professional who enjoys working with customers, has a passion for delivering outstanding service and wants to build a long-term career within the optical sector.
You'll play an important role in helping customers find the right eyewear and optical solutions for their individual needs, working closely with the wider clinical team to provide a seamless experience from initial consultation through to collection.
What You'll Be Doing  As an Optical Consultant, your responsibilities will include:
Welcoming customers and delivering an exceptional customer experience

Building strong, lasting relationships with customers

Understanding customers' individual vision, lifestyle and eyewear requirements

Recommending suitable frames, lenses, contact lenses and accessories

Providing clear and professional advice on products, features and pricing

Supporting customers through the selection and purchasing process

Ensuring orders, fittings and collections are completed accurately

Working closely with the clinical team to ensure customers receive the right solutions

Handling customer queries and resolving any issues professionally

Maintaining high standards of accuracy, compliance and customer care

Supporting colleagues and contributing to a positive team environment

Working towards and achieving individual and team sales targets

What We're Looking For  We're looking for an experienced and customer-focused optical professional who can bring both knowledge and enthusiasm to the role.
You'll ideally have:
Previous experience as an  Optical Consultant, Optical Assistant or within an optical retail environment – essential

Excellent customer service and communication skills

A confident and professional approach when dealing with customers

Experience recommending optical products and working towards sales targets

The ability to explain technical information in a clear and easy-to-understand way

Excellent attention to detail and a commitment to getting things right first time

Strong organisational and problem-solving skills

A positive, friendly and professional attitude

A genuine passion for helping customers find the right products for their needs

What's In It For You?
£26,000 – £28,000 salary

Permanent position

Ongoing training and professional development

Genuine opportunities for career progression

Supportive and welcoming working environment

Opportunity to work with an established and respected optical business

A customer-focused role where your knowledge and expertise are valued

Interested?  If you're an experienced  Optical Consultant or Optical Assistant  looking for your next long-term opportunity in  Wells, Somerset , we'd love to hear from you.
Apply today or contact Active Force Recruitment for more information.