Sales Advisor

Salary Starting salary of £25.5k, with a realistic OTE of £40k (uncapped)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Salary Starting salary of £25.5k, with a realistic OTE of £40k (uncapped)

Contractual hours 40

Basis Full Time

Region Kent

Job category/type Sales

Date posted 06/08/2026

Job reference HG013827 V0

Drive your career forward at Hendy!

Are you ambitious, confident and passionate? Do you thrive within a fast-paced environment where you can deliver exceptional customer service, creating a seamless car buying experience
?

At Hendy Group, we’re proud of our long-standing reputation for excellence, integrity and exceptional customer care
. We’re now looking for a motivated Retail Sales Advisor to join our successful Ford showroom in Tunbridge Wells
.

Our Sales Advisor Opportunity:
In this Retail Sales Advisor role you will:

• Build rapport with customers, understand their needs and recommending the most suitable vehicles and additional products
• Guide customers confidently through every stage of their purchasing journey – from initial enquiry and test drive through to vehicle handover
• Discuss finance options including cash or car loans, negotiate the sale price of the vehicles including possible trade-in values
• Maximise sales opportunities – working towards vehicle sales and profit targets whilst maintaining exceptional customer satisfaction
• Proactively prospect new and existing customers to maintain your database and encourage repeat business
• Support the Sales Administrators with accurately processing all documentation relating to vehicle sales including vehicle orders and finance agreements

About You:

• Have a real drive and desire to achieve results and deliver exceptional service
• Able to build outstanding customer relationships, exceeding their expectations in every element of their buying experience
• You’re confident, professional and personable
• You have excellent communication and organisational skills
• You’re comfortable discussing finance and associated products
• Confident Excel user
• A full UK manual driving licence
• Successful candidates will be subject to appropriate pre-employment checks, including right to work verification and DBS checks.

Automotive industry or vehicle sales experience would be preferable; however, we will consider applicants with a proven sales track record outside of the industry.

Hendy Induction - please be advised that any new starters joining the business f will in their first week be expected to attend a structured induction programme that will involve 2 days at our training academy in Portsmouth. More details will be shared at interview.

The Rewards:

As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

• Starting salary of £25,500, plus uncapped commission, with a realistic OTE of £40,000
• Bespoke induction and learning programme and comprehensive ongoing training throughout your career
• Access to Company Vehicle Scheme
• Enhanced family leave benefit
• Life Insurance
• Bupa Healthcare Cash Plan for you and your family
• Opportunity to join the company pension scheme
• 25 days holiday (plus bank holidays), increasing with length of service
• Discounts on new vehicle, used vehicle, service and parts purchases
• Various perks and discounts with high street and online retailers and service

About Us:

Hendy Group is a family-run business with over 80 sites along the South Coast. At Hendy, we aim to deliver a premium experience as we have done for 165 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.