Sales Coordinator

Sales Coordinator

Permanent
Rugby – Fully office based (please note, successful applicants will need their own form of transport due to the location of the offices)
Monday to Friday – 9am to 5pm with a ½ hour paid break
£28,000pa

Our client, an established, family‑owned business based in Rugby, are looking for a proactive and experienced Sales Coordinator to join their growing, busy team. The successful candidate will take pride in their work and have a passion for adding value to the business as a whole, being both a reactive and proactive member of the team.

• Order management – overseeing the ordering process from receipt to delivery, ensuring a high‑quality service and detailed administration
• Collaborating with internal teams, as well as keeping customers updated with order‑related queries, delivery delays etc.
• Sales support - working closely with Area Sales Managers to ensure timely follow‑ups and pricing
• Proactive customer engagement – liaising with existing and potential customers to gather forecasts and requirements, handling pricing for small orders and arranging sample requests
• Customer service – setting up new accounts, dealing with complaint resolution and general enquiry management

• Experience in an office based administrative/ customer service / coordination role
• Proficiency in IT systems with an ability to pick up new systems
• A keen eye for detail and proactive nature
• A positive, can‑do attitude with a real care and pride for work
• Strong written and spoken English
• Own transport due to the location of the office

• On‑site parking
• Pension scheme
• Life & critical illness insurance
• Private healthcare
• 25 days holiday (plus bank hols)
• A great company culture

Please apply below.
If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.