Head of Ecommerce and IT Asset Reuse

Join Our Lifesaving Team Head of Ecommerce and IT Asset Reuse

Location:

Rugby, Warwickshire

Hours:

40 Hours per week Full

Job Description:

We’re seeking a Head of Ecommerce & IT Asset Reuse to drive sustainable income growth through online trading, digital innovation and customer insight.

Leading all e-commerce and IT Asset Reuse activities, you will maximise the value of donated stock and IT assets through effective merchandising, marketplace development and data-driven decision making. Working closely with Retail, Marketing, Supporter Engagement and Finance teams, you will ensure our physical and digital channels operate as a seamless income-generating function while delivering excellent customer and supporter experiences.

If you're a strategic, commercially minded leader who wants to make a real difference, this is an exciting opportunity to help an organisation committed to saving lives every day.

• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme
• As part of our commitment equality, diversity and inclusion, our people are encouraged to get involved in our internal EDI networks, which provide opportunities to connect, share experiences and help to shape a more inclusive workplace. Want to find out more? Visit our website - www.t

• Lead our E-Commerce and IT Asset Reuse strategy to drive sustainable income growth through online trading, digital innovation and data-led decision making.
• You will oversee all online trading activities, maximise the value of donated stock and IT assets, and develop strategic partnerships to expand income opportunities.
• Working closely with retail teams, you will help create a seamless omnichannel model while ensuring strong governance, compliance and information security standards.
• As a senior leader, you will inspire and develop a high-performing team, champion continuous improvement, and take ownership of budgets, forecasting and commercial performance.
• This is an exciting opportunity for an ambitious e-commerce leader who is passionate about delivering growth and social impact.

• We are looking for a commercially driven leader with proven experience in e-commerce, digital retail or commercial trading. You will have a track record of leading teams, driving change and using data and insight to improve performance, customer experience and profitability.
• You will bring strong knowledge of online retail, marketplace operations and commercial analysis, with the ability to identify growth opportunities and make informed, data-led decisions.
• Excellent leadership, communication and problem-solving skills are essential, along with experience of developing high-performing teams and building effective stakeholder relationships.
• Experience in charity retail, IT Asset Reuse, multi-channel retailing, CRM or EPOS systems, and information governance would be advantageous.
• This role is ideal for an innovative, commercially focused professional who is passionate about delivering sustainable growth and social impact.

At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.

Whether it’s supporting emergency services from behind the scenes or helping shape the future of our leadership, you’ll play a crucial role in helping us save lives.

The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.

In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:

• Health & Safety and Environment
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality

You are expected and encouraged to raise and escal appropriately any potential breaches or areas for improvement regarding the above.

The role is subject to…