Student Placement Systems Operator

The Rugby Systems Operator installs, operates and maintains Hawk-Eye video replay technology at high-profile rugby events, supporting match officials and match day medical staff in identifying and reviewing potential incidents. The role sits within Hawk-Eye's Rugby department, which delivers the SMART product across a wide range of rugby events around the globe each year. Working on-site as the company's representative, the operator liaises with broadcasters, match officials and teams while also providing remote support to live operations.

The position involves domestic travel, with potential travel across Europe and globally.

• Install and set up Hawk-Eye technology in the build-up to matches, including physically demanding work such as rigging cameras and running cables.
• Conduct detailed pre-match checks of the system in accordance with standard procedures.
• Operate Hawk-Eye video replay technology, supporting users such as match officials and match day medical staff in identifying and reviewing potential incidents.
• Liaise with key stakeholders from broadcasters, companies, match officials and teams to ensure all contractual obligations are delivered seamlessly.
• Deliver remote support to live operations, using technical knowledge and problem-solving skills to troubleshoot hardware and software issues and provide quick resolutions.
• Liaise with the Rugby Remote Support team to ensure smooth setup and match operations.
• Monitor hardware and software performance.
• Take ownership of the system on-site and represent the company in the best possible manner.
• Conduct research and development into new projects and technologies.
• Maintain the kit and equipment needed to run the system.

• A technical grounding.
• Strong problem-solving skills.
• Excellent communication, with the ability to liaise with clients and customers in a professional and approachable manner.
• Great teamwork skills.
• A passion for innovation.
• A willingness to learn.
• Flexible and willing to travel worldwide on a regular basis.
• The ability to thrive in a fast-paced and pressurised environment.
• An interest in the sport of Rugby.
• Must be currently studying towards an undergraduate degree.

• Due to the nature of the sports industry, work is often required on weekends and midweek evenings, with the expectation to fulfil the role until the last ball has been kicked.
• Periods of the year are spent working throughout Europe and internationally, based on the events in the sporting calendar.
• The role involves working in a live broadcast environment on productions distributed to millions worldwide, which brings high levels of pressure.

• Training and equipment are provided to the best possible level to help with the demands of the role.

The team culture is built on core values of innovation, teamwork and passion, fostering a supportive environment where every team member can contribute their best work.