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First Line Manager

Job in Rugby, Warwickshire, CV21, England, UK
Listing for: Rapier
Full Time position
Listed on 2026-09-27
Job specializations:
  • Management
    Operations Management, General Management
Salary/Wage Range or Industry Benchmark: 34500 GBP Yearly GBP 34500.00 YEAR
Job Description & How to Apply Below

INBOUND FIRST LINE MANAGER WANTED!

Location:

Rugby, CV23.

Days of Work:
Monday to Friday.

Hours of work:
Weekly rotation, 07:00- 15:00/10:00-18:00/13:00-21:00 (37.5 per week).

Salary: £34.5K per anumm (£17.69ph).

WHAT YOU'LL DO AS AN INBOUND FIRST LINE MANAGER:
  • Lead the Planning team and play a key role in the development of people and processes across the account areas. Your leadership will inspire and motivate our team to reach new heights!
  • Streamline Processes:
    Lead and support the Vendor Communication team to ensure collections are agreed and planned for the following day.
  • Bring together the Inbound and Outbound operations to create synergies and cost savings.
  • Monitor Performance:
    Track key performance indicators and drive continuous improvement initiatives to meet and exceed our goals.
  • Foster

    Collaboration:

    Build a strong team culture that values communication, accountability, and teamwork. Together, we'll achieve great results!
  • To ensure strong and effective relationships are maintained with both customer and account team.
THIS ROLE WOULD SUIT PEOPLE WHO:
  • Experience with Transport and route planning.
  • Have previous team supervisor/management experience.
  • Experience using the Paragon Planning tool is desirable.
  • Have a strategic mindset and a passion for problem-solving.
  • You're a natural leader with excellent communication skills, able to inspire and engage your team
WHAT WE OFFER:
  • Modern working environment.
  • Subsidised on site canteen that serves hot food.
  • Free tea and coffee.
  • Free on-site parking.
  • Option to be paid weekly or monthly.
  • Potential to go permanent after 12-weeks.
  • 24/7 agency contact-ability.
  • Minimum 33 days annual leave (Including bank holidays, subject to accrual)
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