Operations Manager

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect our data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Iron Mountain is seeking an experienced Operations Manager to join our Warehousing and Logistics (W+L) team. In this role, you will be responsible for overseeing and managing a shared user or dedicated customer operation, encompassing receiving, picking, packing, shipping, inventory management, and contractual P&L tracking. You will lead a team of warehouse Team Leaders, manage operating budgets, and utilize data-driven insights to optimize overall facility performance and guarantee customer satisfaction.

• Lead strategic warehouse operations and financial planning by monitoring performance metrics, preparing budgets, managing P&L contracts, and implementing continuous improvement plans to boost throughput and reduce costs.
• Collaborate with Team Leaders, facility management, and business development departments to ensure seamless operational integration, support strategic succession planning, and build positive relationships with clients and vendors.
• Ensure strict compliance with warehouse safety protocols, quality control procedures, and environmental regulations by conducting regular audits, inspections, and monitoring adherence to customer-specific requirements.

• Commercial experience in warehouse management, preferably within a 3PL, e-commerce, or high-volume distribution environment.
• Strong knowledge of warehouse management systems (WMS), inventory control methodologies, safety regulations, and environmental compliance standards.
• Proven ability in data-driven leadership, team coaching, and cost management to successfully analyze metrics, indicate trends, and manage diverse teams under high-pressure priorities.

• Competitive compensation and benefits aligned with your professional experience.
• Generous paid time off and holidays to support your personal time.
• Flexible work options to support a healthy work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth within a market-leading global organization.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommod See the Supplement to learn more about Equal Employment Opportunity.