Security officer

Retail Security Officer – M&S Rugby Elliots Field

Salary £13.58 per hour, guaranteed 40+ hours per week. Join M&S as a Security Officer, where you’ll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.

• Operate in a fast‑paced retail environment, staying alert, responsive and ready to step in when needed.
• Create a welcoming store environment, greeting customers and delivering professional support to both customers and colleagues.
• Help keep our stores safe and secure by preventing loss, responding to incidents, identifying risks and supporting safe ways of working.
• Use store technology, including mobile reporting systems and body‑worn cameras, to support store operations and incident management.
• Stay calm under pressure, responding to challenging situations or supporting emergency procedures with professionalism and confidence.
• Work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
• Adapt quickly to changing situations, showing flexibility as retail moves fast and each day is different.

• Previous security experience is preferred.
• A valid SIA licence is desirable, although not essential.
• Strong communication and interpersonal skills.
• A calm, confident and professional approach.
• A proactive mindset with the ability to make sound decisions quickly.
• A genuine passion for customer service and keeping people safe.
• Ability to provide a 5‑year checkable work history within the UK.

• £13.58 per hour
• Guaranteed 40+ hours per week
• 20% colleague discount (after a qualifying period)
• Company‑funded SIA licence renewal
• Share Incentive Plan
• Save As You Earn Scheme
• Cycle to Work Scheme
• Life Assurance
• Childcare Voucher Scheme