Customer Assistant - Operations Elliots Field

Benefits Team In Store

Store Rugby Elliots Field

Location Rugby, Warwickshire

Position type Part Time

Contract type Permanent

Salary £13.41 p/h

Closing date: 14th September 2026

Reference: 126186

Find out if you fit the role.

Take Your Marks

Could you make an impact at M&S? If you think the answer is yes, we've got a few questions to ask, so we (and you) can see if you've got what it takes to be a Customer Assistant in our fast-paced stores.

Everyone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.

Everyone is welcome at M&S. No exceptions. It's your background, abilities and differences that make you, uniquely you. And when you're part of M&S, that individuality has the potential to make waves.

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Operations Assistant

All the details

Under 18 disclaimer This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

Our Support

It's important to us that our new colleagues feel supported in their roles and can learn from each other. That's why we offer mentorship through our buddy system.

We're a 24/7 business and our working patterns adapt to our customers' needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it's in the best interests of everyone.

• Wellbeing hub Get access to resources to support your wellbeing, including a free virtual GP service.
• Giving back Support your favourite charities by donating through your pay or even volunteering for them.
• Pay Earn a competitive salary.
• Colleague discount After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Time off Competitive holiday entitlement with the potential to buy extra holiday days.
• Life assurance Get cover for twice your salary up to age 70 (double with our Pension Plan).
• Workplace savings We'll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.
• My Choices Save on everyday costs through discounts and offers and get access to great health benefits.
• Cycle to work Bike/accessory hire with Cycle to Work and save on tax and national insurance.
• Smart tech Buy the…