Sales Coordinator

Sales Coordinator

Permanent | Rugby – Fully office based | Monday to Friday – 9am to 5pm | ½ hour paid break | £28,000pa

Our client, an established, family-owned business based in Rugby, are looking for a proactive and experienced Sales Coordinator to join their growing, busy team. The successful candidate will take pride in their work and have a passion for adding value to the business as a whole, being both a reactive and proactive member of the team.

• Order management – overseeing the ordering process from receipt to delivery, ensuring a high-quality service and detailed administration
• Collaborating with internal teams, as well as keeping customers updated with order-related queries, delivery delays etc.
• Sales support - working closely with Area Sales Managers to ensure timely follow-ups and pricing
• Proactive customer engagement – liaising with existing and potential customers to gather forecasts and requirements, handling pricing for small orders and arranging sample requests
• Customer service – setting up new accounts, dealing with complaint resolution and general enquiry management

• Experience in an office based administrative/ customer service / coordination role
• Proficiency in IT systems with an ability to pick up new systems
• A keen eye for detail and proactive nature
• A positive, can-do attitude with a real care and pride for work
• Strong written and spoken English
• Own transport due to the location of the office

• On-site parking
• Pension scheme
• Life & critical illness insurance
• Private healthcare
• 25 days holiday (plus bank hols)
• A great company culture

Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.