Nutritional Health Coach

USD $23.00/Hr.

The Job in a Nutshell:

This role requires an outgoing personality and passion for sharing nutrition knowledge and inspiring people to act and achieve their health goals. You’ll wear many hats while working in a fast-paced retail setting conducting classes, private coaching sessions, community outreach, and retail operations (e.g., customer service, stocking shelves, cleaning, etc.). As the store’s nutrition professional, you will act as an educational resource providing science-based nutrition education/training to the store Crew, our customers, and the community.

This position is a front-line contributor to the Natural Grocers mission and plays an integral role in helping Natural Grocers improve the health and wellbeing of our communities. Through providing free nutrition education and helping people understand why their food choices matter, you will play an important role in Natural Grocers' commitment to creating a sustainable, just, regenerative food system where humans, animals, and the earth can thrive.

Natural Grocers is excited to come to the Ruidoso community.

Our Grand Opening date is scheduled for September 2025 but is subject to change.

We look forward to reviewing your application!

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

05/29/2025

Main Responsibilities:

• Acts as the nutrition education resource for the customers, Crew, and community.
• Provides customer service on the floor in the vitamin aisles (assists customers with product purchasing, provides education resource, etc.).
• Performs retail operations such as maintaining customer literature files, managing the book department, stocking and facing products, assisting with cleaning the vitamin department and store, and merchandising products.
• Provides nutrition education through in-store classes, outreach programs, and training sessions. Maintains the Crew Wellness Board and encourages Crew participation in employee nutrition challenges.
• Provides private one-on-one health coaching sessions.
• Works to build community relationships with practitioner partners, guest presenters, and event partners.
• Seeks outreach opportunities to provide nutrition education and build brand awareness.
• Maintains continued education requirements, including reviewing research and completing CE assignments.
• Assists management with organizing and executing company-wide events.
• Responsible for printing materials used in classes, outreach, and coaching sessions, and for placing orders for nutrition education supplies.
• Provides training to Crew on promoting NHC services, in-store events, and promotions.
• Attends monthly meetings, webinars, and regional calls.
• Acts as an event ambassador for in-store guest presenter classes.

All employees are expected to be “hands-on” and do whatever it takes to get the job done and support the company's success.

Recipe for Success:

• A degree/certification in nutrition or a related field (e.g., dietetics, biology, biochemistry, naturopathy).
• Proficiency in Microsoft Office (Excel, Outlook, etc.).
• Excellent public speaking and interpersonal skills.
• Confidence in providing cooking demonstrations and nutrition education classes.
• Ability to engage customers and promote events, services, and sales.
• Strong organizational and time management skills.
• Self-motivated, team-oriented, and receptive to feedback.
• Motivated to grow and develop knowledge and skills.
• Comfortable performing retail operations and working in a retail environment.

Maintaining Nutrition Knowledge

• If continuing education is required by your degree/certification, it must be maintained accordingly.
• If not required, maintaining 16 CE hours (or two CE units) per year is necessary.

This job description is not an employment contract and is subject to change. Employees are expected to perform any tasks assigned by their manager that are not explicitly listed here.

All Crew Members:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 annually as store credit)
• Holiday Pay for 5 holidays (stores closed)
• Paid time off (sick days and vacation) increasing with tenure
• Paid nutrition education
• Good4u Crew Member Discount
• Power Program (customer appreciation and rewards)
• Regular pay increases
• Advancement and career development opportunities
• Health and wellness programs
• Employee Assistance Program (EAP)
• Employee referral program

Full-Time Crew Members (30+ hours/week):

• Medical, dental, and vision insurance
• Paid parental leave
• Paid medical leave (via short-term disability insurance)
• Company-paid short-term disability and life insurance
• Voluntary benefits (hospital indemnity, accident insurance, long-term disability, term life)
• Retirement plan (401k) with company match
• Flexible spending accounts (FSA) and health savings accounts (HSA) with company contributions

Diversity Statement

We are committed to fostering an inclusive environment that respects and celebrates diversity in all forms, believing it enhances our community and…