Service Advisor

Service Advisor – Ruislip

We are recruiting for a Service Advisor, Aftersales Advisor, Service Receptionist or Customer Service Advisor to join an established main dealership in Ruislip. Previous automotive experience is not essential, although strong customer service, communication and sales skills are required. Full training is provided. Applicants must have the right to work in the UK.

Job Details

Location:

Ruislip, Greater London
Salary: £30,000 + bonus
Bonus: OTE £42,000

Hours:

Monday–Friday, 8 - 6, No Weekends

Service Advisor Company Benefits
Monday–Friday working – no weekends
Uncapped bonus opportunities
Minimum 31 days' holiday, increasing to 34 days with service
Company pension scheme
Cycle to Work scheme
Enhanced maternity leave
Employee referral programme
Training and development opportunities
Opportunity to develop a career within automotive aftersales

Service Advisor Role
Welcome customers and manage service department enquiries
Book vehicles in for servicing, maintenance and repairs
Explain recommended work and provide customers with updates
Liaise with workshop technicians to monitor repair progress
Identify opportunities to recommend relevant additional services
Maintain accurate customer records and service documentation
Deliver a professional customer experience from booking to vehicle collection

Service Advisor Requirements
Strong customer service and communication skills
Confidence discussing services and identifying sales opportunities
Good organisation and ability to manage multiple enquiries
Professional telephone manner and customer-focused approach
Willingness to learn automotive systems and service processes
Right to work in the UK Previous experience as a Service Advisor, Aftersales Advisor or Service Receptionist would be advantageous but is not essential. Candidates from retail, hospitality and other customer-facing backgrounds are welcome to apply.

How to Apply

If you're interested in this Service Advisor vacancy in Ruislip, apply with your CV or contact Robert Samuels at Octane Recruitment for a confidential discussion.

Consultant:
Robert Samuels
RSOJ

Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. We also recruit for related positions including Service Advisor, Senior Service Advisor, Aftersales Advisor, Service Receptionist, Aftersales Executive, Customer Service Advisor and Workshop Controller across the UK