Group Marketing Administrator

Job Summary

Group Marketing Administrator – DCBL (Direct Collection Bailiffs Ltd) – an opportunity to support the marketing function across two market-leading brands within the same group.

Salary: £23,000 - £25,000 per annum (dependent on experience).

Location:

Runcorn, WA7 (Manor Park).

Hours:

Monday – Thursday 9am-5pm, Friday 9am-4pm (36.5 hours).

• Lead Management (CRM):
  Manually process inbound leads for both DCBL and DCB Legal, ensuring accurate data entry into our CRM systems.
• Inbox Management:
  Monitor the marketing email aliases for both companies, act as the first point of contact, flag media/PR requests, and filter out spam.
• Content Publishing:
  Upload, format, and publish blog posts and articles to the company websites (CMS).
• Social Media Support:
  Assist in the creation and scheduling of posts across social platforms (Linked In, X, Facebook) and ensure the correct brand voice is used for each channel.
• Reporting:
  Run weekly marketing reports to track lead volumes and social engagement for management review.
• General Admin:
  Assist the Head of Marketing & Marketing Manager with ad‑hoc administrative tasks to support the wider group.

• Highly Organised:
  Juggle tasks for two different companies, prioritise effectively, and prevent oversights.
• Computer Literate:
  Comfortable with Microsoft Office (Excel, Word, Outlook) and able to pick up new software quickly.
• Good Communicator:
  Strong written English skills (spelling and grammar) for handling public‑facing content.
• Detail‑Oriented:
  Accuracy is imperative in the legal and enforcement sectors.
• Proactive:
  Take initiative, clear inboxes and address tasks without waiting for instructions.

Experience in an administrative role is preferred, but we welcome enthusiastic graduates or those looking for a career change with the right organisational skills.

• Salary: £23,000 - £25,000 per annum.
• Work‑Life Balance:
  Monday‑Friday schedule with early finish Fridays (4pm) and no weekend work.
• Holidays: 30 days holiday (including Bank Holidays).
• Perks:
  • Free Mersey Gateway bridge pass.
  • Free parking.
  • Free monthly lunch and tea/coffee facilities.
  • Company social events.
  • Dress Down Fridays.
• Security:
  Company pension scheme and Employee Assistance Programme.
• Environment:
  Work in our newly refurbished offices in Runcorn.

Please note:

This is a fully office‑based role located at our Manor Park office in Runcorn.