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Remote Smartcall Engineer: Video Diagnostics & Support

Job in Runcorn, Cheshire, WA7, England, UK
Listing for: ICE - Industrial Cleaning Equipment
Full Time position
Listed on 2026-10-10
Job specializations:
  • Energy/Power Generation
    Field/Service Technician
Salary/Wage Range or Industry Benchmark: 35000 - 50000 GBP Yearly GBP 35000.00 50000.00 YEAR
Job Description & How to Apply Below

ICE
- Industrial Cleaning Equipment is seeking an experienced Smartcall Engineer to deliver remote technical support for cleaning equipment. You will use video calls to diagnose faults, guide on-site operators and field service teams, and reduce the need for on-site visits.

You will collaborate with area managers and internal teams to resolve issues quickly, supporting first-time fix through remote guidance, parts coordination, and clear technical instructions.

Consider building your career as a Remote Smartcall Engineer:
Video Diagnostics & Support at ICE
- Industrial Cleaning Equipment.

Join ICE
- Industrial Cleaning Equipment and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Smartcall Engineer:
Video Diagnostics & Support role at ICE
- Industrial Cleaning Equipment, based in Runcorn, England, United Kingdom.

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