Job Description & How to Apply Below
A leading hotel chain in Runcorn is seeking a Guest Services Manager to oversee night operations. You will lead a team of Guest Service Assistants, ensuring outstanding service for guests and fostering a positive work culture. Responsibilities include managing guest experiences, handling Night Audit procedures, and addressing complaints. Ideal candidates should possess proven leadership skills and be attentive to guest needs, with benefits such as travel discounts and flexible hours offered.
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