IT SPECIALIST

Department:
Information Technology

Reports to:

IT Director

FLSA Status:
This is an exempt, 12-month position with salary placement in accordance with the District’s IT Salary Schedule. The position includes, one (1) sick day per month, four (4) personal leave days annually and accrued vacation pay. This position includes a comprehensive benefits package, including medical, dental, and vision insurance; participation in the Public Employee Retirement System of Idaho (PERSI).

• Andrew Kontos
• Phone:
• Email: akontos

The Information Technology Specialist classification performs tasks in troubleshooting, installation, maintenance, and upgrading of computer and communications systems, repairing computers, peripherals, computer network problems, installing cable and working with other technology staff to keep hardware and networks working for the benefit of teachers, students and administration for the District. The position is differentiated from the Assistant Technology Director classification by the level of complexity of the duties performed.

The principal duties of this class are performed in a general office environment.

• High School or GED equivalent;
• Five years information systems and/or Degree in Information Systems;
• Knowledge of computer hardware;
• Valid Idaho driver’s license;
• Experience in computer repair services;
• System/operator certifications may be required;

• Installation, maintenance, and repair of telephone, computer, alarm, and related systems;
• District operations and support functions;
• Personal Computer operation and set-up;
• District computer and network interface and security requirements;
• Principles and practices of data security management;
• Programming language and available software packages relevant to District operations;
• Installation, maintenance and repair of operating systems, networks and programs on personal computers;
• District policy and procedures for equipment use and operation;
• Customer service principles;

• Diagnoses hardware and operating system problems and repair;
• Analyze computer systems, identify problems and develop logical conclusions and effective solutions;
• Identify causes of system failures and malfunctions;
• Develop and recommend cost effective technical system improvements;
• Install computer operating programs;
• Prepare accurate and grammatically correct written reports;
• Operate and demonstrate proficiency with computers (servers, desktops, notebooks, and other electronic devices used in the district), data networking systems, communications equipment, communication networks and organizations;
• Maintain confidentiality;
• Communicate clearly and concisely, orally and in writing;
• Operate application delivery software, and various specialized application software;
• Communicate and work effectively with users, district administrators, vendors and consultants;
• Meet project schedules and timelines;
• Respond to user requests in a courteous and effective manner;
• Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the duties of the position.

• Maintains the District computer, telephone, and supporting systems;
• Provides technical support for computers in the District, researching, developing, and implementing district wide computer systems and networks;
• Writes specifications, contacts vendors, and reviews bids for system additions and upgrades;
• Writes purchase orders for equipment purchases and reviews invoices;
• Performs regular archive backups of the…