Field Service Manager

We are working with a leading provider of industrial access solutions, known for its innovative rack and pinion systems and commitment to delivering high-quality service across a wide range of sectors based in Rushden. The company prides itself on safety, technical excellence, and ongoing investment in its people, offering a dynamic and supportive environment where engineers and managers can develop their careers.

They are currently looking for a Field Service Manager to join their UK team and lead a talented group of field engineers. This is an exciting opportunity for someone with managerial experience and strong mechanical or electrical knowledge, even if that experience comes from another industry.

Overview

Lead and support a team of field engineers, ensuring operational excellence, technical support, and safety compliance.
Split responsibilities between office-based administration and regular field visits to customers and sites.
Provide hands-on technical guidance and troubleshooting support to the engineering team.
Monitor performance, training, and welfare of the team, fostering a positive and safe working environment.
Liaise with internal teams and customers to ensure smooth operations and high-quality service delivery.
Drive continuous improvement initiatives in safety, performance, and technical expertise.

Requirements

Proven experience in field service management, engineering management, or a similar supervisory role.
Strong technical knowledge in mechanical or electrical systems; rack and pinion experience is desirable but not essential.
Experience leading and motivating teams, with excellent communication and interpersonal skills.
Ability to manage multiple priorities, work under pressure, and maintain high standards of safety and compliance.
Full UK driving licence and willingness to travel as required.
Proactive, hands-on approach with strong problem-solving capabilities.
Commutable distance of Rushden Salary & benefits

Salary: £40,000-£45,000 per year
Company vehicle, including electric charging points
Ongoing training and career progression opportunities within the role
25 days holiday plus public holidays
Automatic entry into pension scheme after probation, with 8% company contribution
Access to various money-saving memberships and perks
Supportive and professional working environment with investment in employee development

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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