Department Manager for Hiking and Fitness

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Location:

Rushden, GB, NN10 6FH

Contracted

Hours:

39

Sport:
Hiking

As a Department Manager, you'll combine your love for sports with your leadership skills to create a thriving environment for both your team and our customers. You'll be responsible for developing and implementing strategies to enhance the customer experience, drive sales performance, and foster a passionate and collaborative team environment within your sport department.

• Develop a Winning Strategy:
  Create and implement a localised omnichannel strategy that aligns with overall store goals and maximises sales performance across all channels (in-store, online, and beyond).
• Build Customer Loyalty:
  Provide exceptional customer experiences at every touchpoint to foster long-term relationships and encourage repeat business.
• Optimise Retail Spaces:
  Continuously improve the physical and digital store layouts to enhance customer experience and product discovery, and drive sales conversions.
• Champion Safety and Circularity:
  Lead the implementation of safety and circularity initiatives, ensuring compliance with company standards and promoting sustainability practices.
• Achieve Performance Targets:
  Set, monitor, and achieve commercial objectives and profitability targets across all sales channels.
• Build a High-Performing Team:
  Develop and manage a skilled and adaptable team to support business needs, drive growth, and achieve efficiency targets.

• Foster a Positive Work Environment:
  Cultivate a positive and engaging workplace where Decathlon's values and culture are embraced and celebrated.
• Empower Teammates:
  Inspire, mentor, and empower team members to develop their skills, autonomy, and entrepreneurial spirit through personalised development plans and regular feedback.
• Drive Customer Excellence:
  Ensure all team members are equipped with the knowledge and skills to exceed customer expectations and contribute to strategic goals.
• Ensure a Fair and Inclusive Workplace:
  Uphold and enforce company policies and legal regulations to create a fair, inclusive, and respectful work environment for all team members.
• Plan for Future Success:
  Design and implement staffing plans that align with current and future commercial objectives, economic activities, and organisational changes.

• Maintain Store Security:
  Ensure a safe and secure environment for both customers and teammates by implementing and upholding security measures.
• Optimise Team Availability:
  Manage team schedules and resources to effectively meet customer demands and provide exceptional service throughout the day.
• Ensure Product Availability:
  Manage inventory levels, coordinate supply chain operations, and ensure seamless product availability to meet customer needs.

We're seeking a passionate and driven leader who embodies our values and is excited to inspire their team to achieve outstanding results. You:

• Are passionate about sports and dedicated to fostering a thriving team environment. You prioritise tasks effectively, are organised, and excel at collaboration and knowledge sharing. You actively listen, communicate persuasively, adapt to challenges, and demonstrate efficiency and emotional intelligence.
• Are dedicated to providing exceptional customer experiences and building strong relationships with the community.
• Possess strong analytical and problem‑solving skills, enabling you to develop and implement effective strategies to drive business growth and achieve key performance indicators.
• Communicate clearly and persuasively, actively listen to understand diverse perspectives, and provide constructive feedback to foster growth and development.

In addition to the above qualities, you possess the following skills and abilities or demonstrate the capacity to quickly learn and effectively apply them:

• Planning & Forecasting:
  Develop and implement action plans to ensure your team is prepared for key periods throughout the year, promoting relevant products and services to…