FTC Operations Manager

Location: Wellingborough, Northamptonshire
Salary: Up to 55,000 + Benefits
Contract: 12-Month Fixed-Term Contract

An exciting opportunity has arisen for an experienced Operations Manager to join a leading logistics operation on a 12-month fixed-term contract. This role is ideal for a highly motivated and results-driven leader who thrives in fast-paced environments and has a proven track record of delivering operational excellence, developing teams, and driving continuous improvement.

As Operations Manager, you will take responsibility for the overall performance of a busy warehouse operation, ensuring service, productivity, quality, and safety targets are consistently achieved. Working closely with senior stakeholders, you will play a pivotal role in maintaining operational performance while supporting key business initiatives during a period of change and growth.

• Lead the day-to-day warehouse operation, ensuring customer and operational KPIs are delivered consistently.
• Manage and develop a team of Team Managers, Supervisors, and operational colleagues, creating a high-performance culture.
• Drive continuous improvement initiatives that enhance productivity, efficiency, and customer service levels.
• Ensure full compliance with Health & Safety policies, procedures, and regulatory requirements.
• Monitor operational performance through KPI analysis and implement corrective actions where required.
• Effectively manage labour planning and resource allocation to meet fluctuating operational demands.
• Build strong relationships with key stakeholders, customers, and support functions.
• Drive employee engagement, retention, and succession planning across the operation.
• Support ongoing operational projects and change initiatives throughout the contract period.

We're looking for an experienced Operations Manager with a strong background in logistics, warehousing, distribution, e-commerce, retail, FMCG, or 3PL environments.

• Proven experience in an Operations Manager, Warehouse Manager, or similar senior leadership role.
• Experience leading large operational teams through a management structure.
• Strong track record of delivering operational KPIs and improving site performance.
• Excellent people leadership skills with a focus on coaching and development.
• Experience managing change, driving continuous improvement, and delivering operational projects.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management capabilities.
• Ability to thrive in a fast-paced, customer-focused environment.

• Competitive salary of up to 55,000
• Comprehensive benefits package
• Opportunity to make an immediate impact within a high-profile operation
• Exposure to key operational projects and business transformation initiatives
• Supportive and collaborative leadership team
• Potential for future opportunities within the wider business

If you're an experienced Operations Manager looking for your next challenge and are available to commit to a 12-month fixed-term contract, we'd love to hear from you.

Apply today for a confidential discussion about this exciting opportunity in Wellingborough.

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