Internal Sales Executive

Location: Rushmere St. Andrew

Build Relationships Deliver Solutions Make a Difference Internal Account Manager

Location:

Doncaster Salary: £28,000 - £32,000 per annum Are you a confident communicator who enjoys helping customers, solving problems and keeping things running smoothly? We're looking for an Internal Account Manager to join a friendly, supportive team where no two days are the same. Consortium Professional Recruitment are delighted to be partnering with an established, market-leading business within the environmental services sector.

This is a fantastic opportunity to combine customer relationship management with operational coordination, develop your commercial skills and contribute to a business supporting a more sustainable future.

The Opportunity:

As an Internal Account Manager, you'll play a key role in:
Handling customer enquiries by telephone and email, providing a responsive, professional and helpful service. Coordinating skip deliveries, exchanges and collections, ensuring customer requirements are communicated and managed effectively. Providing customers with regular updates, including estimated arrival times, service progress and any changes to scheduled collections or deliveries. Processing customer orders, preparing quotations and maintaining accurate, up-to-date information on internal systems.

Resolving delivery problems, missed collections and operational issues, working proactively to find practical solutions. Investigating additional charges, invoice queries and customer disputes, ensuring clear communication and timely resolution. Liaising with internal departments and external suppliers to coordinate services and maintain a positive customer experience. Managing and developing existing customer accounts, identifying opportunities to provide additional services and strengthen long-term relationships.

Supporting pricing, tenders and proposals while developing an understanding of commercial margins and customer requirements. Your work will directly contribute to customer satisfaction, efficient service delivery and sustainable business growth, helping customers access reliable environmental services.

About You:

We're looking for someone who can bring:
Strong communication skills, with the confidence to handle customer enquiries by telephone and email. A customer-focused approach, with the ability to build positive relationships and resolve problems effectively. Excellent organisational skills and attention to detail, with the ability to manage multiple tasks and changing priorities. Confidence using computer systems to process orders, update records and manage customer information accurately. A proactive, solutions-focused mindset and the ability to remain calm when handling operational challenges.

A collaborative approach, working effectively with colleagues, suppliers and customers. Commercial awareness, or an interest in developing knowledge of pricing, account management and business growth. Experience in customer service, account management, sales support, logistics coordination or a similar operational role would be beneficial.

Experience with in waste management, environmental services or transport would be advantageous but is not essential. Above all, we're looking for someone who enjoys helping people, takes ownership of their work and is keen to learn and develop. The Benefits and Package:
In return, you'll enjoy:
Salary: £28,000 - £32,000 per annum. 30 days' annual leave, including bank holidays, increasing to 33 days with length of service. Attendance bonus scheme. Health benefits scheme. Life assurance. Full training and a structured career progression plan. Charity volunteering opportunities. Free onsite parking. Team social gatherings. You'll join a supportive business…