Showroom Sales Consultant

Tennial Personnel are currently recruiting for a confident, customer-focused and enthusiastic Showroom Sales Consultant to join our client, a bathroom and tile company based in Ipswich. This is a full-time temporary position with the potential for a permanent contract following 12 successful working weeks, subject to business requirements.

The successful candidate will play an important role in the day-to-day running of the showroom, delivering excellent customer service and guiding customers through the complete sales process, from their initial enquiry through to order completion and after-sales feedback. This will include discussing customer requirements, providing product advice, designing bathrooms, processing orders and invoices, and arranging appointments and deliveries.

This is an excellent opportunity for someone with a passion for sales, customer service, interiors or home improvement who enjoys working with customers and helping them bring their ideas to life. Previous experience in a showroom, sales or bathroom and tile environment would be advantageous, although a positive attitude, strong communication skills and a willingness to learn are equally important.

Applicants must be flexible and willing to work five days out of six, Monday to Saturday, as weekend availability is an essential part of the role. When a Saturday is worked, a weekday will be given off in lieu.

Hours:

Full-time, 5 days out of 6, Monday to Saturday. Monday to Friday: 8:00AM – 5:00PM. Saturday: 8:00AM – 1:00PM, paid as a full day's work. A weekday off will be provided when working Saturday.

Key Responsibilities:

Meeting and greeting customers as they enter the showroom, providing a friendly and professional first impression.

Establishing customer requirements, discussing their ideas and understanding their budgets, preferences and project needs.

Guiding customers through the full sales process, from initial consultation to order completion.

Advising customers on bathroom suites, tiles, fittings, fixtures and other relevant products.

Assisting customers with bathroom design ideas and helping them select suitable products, styles and finishes.

Preparing quotations, processing customer orders and ensuring all details are accurate.

Producing invoices and handling relevant sales administration.

Booking customer appointments and coordinating showroom consultations where required.

Arranging and coordinating deliveries, ensuring customers are kept informed of relevant dates and updates.

Following up with customers to obtain feedback and maintain high standards of customer satisfaction.

Building positive relationships with customers and supporting repeat business through excellent service.

Handling customer enquiries, queries and any issues in a professional and helpful manner.

Maintaining an organised, clean and presentable showroom, ensuring products are displayed to a high standard.

Keeping up to date with product ranges, features, availability and relevant promotions.

Working towards sales targets and contributing to the overall performance of the showroom.

Supporting colleagues with general showroom duties and ensuring the smooth running of daily operations.

Skills Required

Excellent communication and interpersonal skills, with a confident and approachable manner.

Strong customer service skills and the ability to build rapport with a wide range of customers.

Previous sales, retail or showroom experience would be advantageous.

A genuine interest in bathrooms, tiles, interiors, home improvement or design.

Strong listening skills and the ability to understand customer requirements and recommend suitable products.

Good numerical skills and attention to detail when preparing quotations, processing orders and producing invoices.

Good…