Business Office Assistant

Join Russellville Dental Group—Full-Time Experienced Business Office Assistant Career Opportunity! Apply Today & Make Patients Smile Every Day!

Expected Full-Time Work Hours/

Schedule:

Monday-Thursday 7:30am-5:30pm & Friday 7:30am-2:00pm

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No Nights or Weekends – Enjoy a healthy work-life balance

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Full Benefits Package – Including health insurance, retirement plans & PTO

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Quarterly Bonus Potential – Rewarding hard work & dedication

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Dental Assistant Academy Training & CE classes included – We invest in your growth!

Russellville Dental Group, a Heartland Dental Supported Practice and a “Patient-Focused Doctor Office” is looking for an Full-Time Experienced Business Office Assistant to join our team.

Supporting our front office as a Business Office Assistant
, you’ll be surrounded by camaraderie and partnership – where patients come first, and continuous learning is encouraged! Hard‑working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Russellville Dental Group, like each Heartland Dental supported office, is unique to the community and the patients they serve.

• Join a 10 person team that thrives on collaboration, communication, and community
• Office is a fun, welcoming, engaging, compassionate, and energetic team
• Office
  
  Location:
  
  230 North Elmira, Russellville, AR 72802
• Expected Full-Time Work Hours/
  
  Schedule:
  
  Monday-Thursday 7:30am-5:30pm & Friday 7:30am-2:00pm (Hours Subject to Change)

• We Celebrate Successes of All Sizes
• Birthdays & Work Anniversaries Matter
• Team Outings Keep Us Connected
• We Give Back to the Community

Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Office Assistant
, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

Heartland Dental was recently recognized by Newsweek for two awards:
America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. These prestigious honors come after the organization was reviewed among 1.5 million large and mid‑sized companies in a nationwide study and achieved a 5‑star rating for both awards.

• Career Stability & Growth: Join a secure company with over 25 years of industry‑leading experience and unlimited opportunities for advance.
• Comprehensive Benefits: Health, Dental & Vision Insurance, College Savings & Retirement Savings Plans, 6 paid holidays, and paid time off (PTO).
• Training & Development: Front‑loaded education and training to help you grow and reach your full potential from day one;
  Heartland Dental University & CE Classes
• Flexible Pay Access: Enjoy the convenience of on‑demand Daily Pay to access your earnings when you need them.
• Bonus Potential: Employee Referral & Quarterly Bonus

As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre‑employment process, and any necessary guidance or paperwork will be provided.

Not applicable in state of FL & TN.

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to…