Service Manager

Why Newton Motor Group?

Newton Motor Group is a family owned auto group that has been serving the fine people of Tennessee since 2008. We now have six dealerships comprised of four major auto manufacturers including Nissan, Ford, Chevy, and GMC. At Newton Motor Group, we are customer and employee oriented. We know that happy employees make for happy customers. Come to Newton Motor Group, and let us put a smile on your face.

In our time here, we have done a lot to support this community including giving away a car every year to a local high school student. Come to a Newton Motor Group dealership near you today!

• Medical, Dental, Vision, Life and Disability
• 401k
• Ongoing training and education through the manufacturer and management team
• Family-oriented and genuinely friendly work environment
• Clear career progression with an opportunity to be promoted from within
• Employee vehicle purchase and service discounts

Runs an efficient and profitable service department through productive staffing, customer retention, cost control, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians' time is consistently sold to service customers.

• Ensure that customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of the customer experience by carrying out additional assignments, leaving the customer with a positive dealership experience
• Manage and hire technicians and service advisors
  - Distribute work between technicians
• Prioritize required services
• Provide concierge support for all owner inquiries, whether by phone or in person, to ensure the customer is never mishandled
  
  Build lasting relationships with customers

• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized, friendly and courteous
• Dealership experience preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.