E-commerce Platform Manager

Our client is seeking an experienced and detail-oriented E-commerce Platform Manager to oversee the strategic development and operational efficiency of their online platform in Rustenburg, North West . This role is pivotal in ensuring a seamless, intuitive, and high-performing online shopping experience for customers. You will be responsible for managing the e-commerce platform, driving its continuous improvement, and collaborating with various stakeholders to implement new features and functionalities.

The ideal candidate will possess a strong technical understanding of e-commerce platforms, a keen eye for user experience, and a proven ability to manage complex projects. This is an exciting opportunity to shape the digital storefront of a growing business in the heart of the North West province. We are looking for a leader who can drive innovation and optimize performance to achieve our client's ambitious growth targets.

If you are passionate about e-commerce technology and user experience, and looking to make a significant impact in Rustenburg , this role is for you.

• Oversee the day-to-day operations and ongoing maintenance of the e-commerce platform.
• Develop and execute a strategic roadmap for platform enhancements and new feature implementations.
• Collaborate with IT, marketing, merchandising, and customer service teams to ensure the platform meets business needs.
• Manage third-party vendors and technology partners involved with the e-commerce platform.
• Monitor platform performance, identify bottlenecks, and implement solutions to optimise speed, usability, and conversion rates.
• Ensure the platform is secure, compliant with relevant regulations, and optimised for mobile and desktop experiences.
• Manage product catalog data, including uploads, categorisation, and optimisation for search and discovery.
• Oversee the integration of new technologies and tools to enhance the customer journey and operational efficiency.
• Analyse platform data and user behaviour to identify areas for improvement and inform strategic decisions.
• Stay current with e-commerce trends, best practices, and emerging technologies.

• Bachelor's degree in Computer Science, Information Technology, Business, Marketing, or a related field.
• Minimum of 5 years of experience in e-commerce platform management or digital product management.
• Strong technical understanding of e-commerce platforms (e.g., Shopify Plus, Magento, Salesforce Commerce Cloud, Big Commerce).
• Proven experience in managing website development projects and working with cross-functional teams.
• Expertise in user experience (UX) best practices and conversion rate optimisation (CRO).
• Proficiency in web analytics tools (e.g., Google Analytics) and data analysis.
• Experience with content management systems (CMS) and digital asset management (DAM).
• Excellent project management, communication, and interpersonal skills.
• Ability to think strategically and execute tactically.
• Experience working with agile methodologies is a plus.

• Competitive salary and benefits package.
• Hybrid work arrangement for better work-life balance.
• Significant influence over the company's digital presence.
• Opportunities for professional development and career advancement.
• Collaborative team environment with a focus on innovation.
• Be a key player in the e-commerce success story in Rustenburg .
• Access to modern office facilities and technologies.
• A chance to work in the vibrant North West region.