Maintenance Supervisor

Duties & Responsibilities Maintenance Operations

• Coordinate and supervise daily maintenance activities.
• Allocate resources effectively to ensure completion of planned and reactive maintenance work.
• Monitor maintenance schedules and ensure adherence to service delivery standards.
• Identify maintenance requirements and implement corrective actions where necessary.

• Supervise artisans, technicians, handymen, apprentices, and contractors.
• Provide guidance, coaching, and support to maintenance personnel.
• Monitor team productivity and work quality.
• Promote a culture of accountability, teamwork, and continuous improvement.

• Conduct inspections of guest rooms, facilities, infrastructure, and building assets.
• Ensure maintenance work complies with company standards and operational requirements.
• Monitor the condition of equipment and facilities and elevate major repair requirements.

• Supervise external contractors performing maintenance activities.
• Ensure contractors adhere to scope, quality, safety, and compliance requirements.
• Monitor contractor performance and completion of work.

• Ensure compliance with SHEQ policies and health and safety legislation.
• Identify and mitigate maintenance-related risks.
• Promote safe work practices across all maintenance activities.
• Maintain a safe working environment for employees, contractors, and guests.

• Maintain maintenance records, schedules, and documentation.
• Compile maintenance reports and updates for management.
• Monitor completion of scheduled maintenance and asset history records.

• Electrical maintenance systems.
• Plumbing systems.
• Carpentry and building repairs.
• Painting and finishing.
• Roofing maintenance.
• HVAC systems.
• Mechanical maintenance.
• General building maintenance practices.
• SHEQ requirements and compliance management.
• Occupational Health and Safety legislation.
• Maintenance planning and scheduling.
• Contractor management and supervision.
• Maintenance reporting and record management.

• Relevant Trade Qualification.
• Trade Test Certificate.

• Minimum 3 to 5 years' supervisory experience within facilities management, property maintenance, hospitality maintenance, or a related environment.
• Experience managing maintenance teams and contractors.
• Proven experience coordinating preventative and reactive maintenance activities.

• Valid driver's licence.