Floor Supervisor GStar Mall

Floor Supervisor (40hr) - GStar Rustenburg Mall

North West, South Africa (On-site)

Responsibilities:

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensure the team executes operational excellence through a customer‑centric mindset.
• Generate high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and priorities.
• Provide input and manage merchandise and visual principles.
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals, etc).

Qualification:

• A Matric certificate.

Skills:

• Minimum 3 years retail experience with at least 1 year of store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing the customer service strategy and fulfilling customer demands.
• Strategic Sales Planning
• Managing the Sales Process
• Customer Value Management
• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Effectively build formal and informal relationship networks inside and outside the organization.
• Build strong customer relationships and deliver customer‑centric solutions.
• Make good and timely decisions that keep the organization moving forward.
• Anticipate and adopt innovations in business‑building digital and technology applications.
• Create a climate where people are motivated to do their best to help the organization achieve its objectives.
• Use a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Good verbal and written communication skills and good organisational skills.
• Strong organizational and planning skills.
• Multitask in a fast‑paced environment.
• Work independently.
• Take initiative.
• Have a high level of attention to detail.
• Preferred candidate will be from designated groups in terms of the Employment Equity Act.

• Managing the Sales Process
• Planning & Organising
• Service Delivery
• Verbal Communication

• Job Schedule:
  
  Full time
• Location:
  
  G-Star Raw Rustenburg Mall (On-site)